Hope we covered what you need. If you have any questions or need help, don't hesitate to contact us for assistance.

Production Process

We mill rough lumber and transform it into smooth artifacts with character. Located in Blagoevgrad, Bulgaria, our workshop holds all the tools we need to build our creations.

We are mostly excited about lamps and it is what we dream of most. Sometimes starting with a sketch, or a piece of cardboard to cut and fold, but most often with a piece of junk wood (we got plenty). Just seeing where a thing goes while following the line or drifting away in the opposite direction. And at times we would make the "thing" part of our collection.

Created in mind, made by hand since 2012.


Orders and Worldwide Shipping

How can I pay?

You can use Credit Card, Visa, MasterCard, American Express, Maestro, or Paypal. We take international payments the way that is most convenient for you.


Do you ship worldwide?

Yes. All of our items are shipped from our workshop in Bulgaria using one of several shipping options, including express shipping. Shipping costs will be calculated at checkout based on country of delivery and selected shipping provider.

Please note that we ship at DAP conditions (duties and taxes not paid).

What Is Delivered-at-Place (DAP)?

Delivered-at-place (DAP) is an international trade term used to describe a deal in which a seller agrees to pay all costs and suffer any potential losses of moving goods sold to a specific location. In delivered-at-place agreements, the buyer is responsible for paying import duties and any applicable taxes, including clearance and local taxes, once the shipment has arrived at the specified destination.


How long until I receive my order?

Since our products are made to order, delivery times can vary. Please see the specific product page details for handling time and our shipping page for more information. For example, for most of our wall clocks the production time is a week, and shipping within Europe also takes a week, which makes two weeks from ordering to delivery.


Can I send Paladim product as a gift to my friend?

Sure! And they will love you for that! We will gladly help you surprise your friend or family. We can also laser engrave and insert a special greeting card inside.


Custom Products

We can customize certain properties of every item that we make. Most often that would be size, color or scale.

If you like more than one particular design, we can combine elements from another one and make a whole new thing just for you. Take the best from both and see where it goes.

Contact us and we will tell you more details about your specific customization requests.


Wholesale & Corporate Orders

Want to order a large set of items? Like lamps for your office space or lighting for your entire home? Contact us to discuss your project and give you an offer.


Product Personalization (Make it a Gift)

Celebrate a special occasion or make a gift that matters. We can personalize almost any of our products with a laser engraved text or image (a name, initials, a date, a wish, a favourite quote or whatever you believe fits).

Looking for corporate gifts? Maybe with your company logo? Yes, we can do that, too.

* Please note we will not engrave licensed images or logos unless you are the copyright holder or represent the business with direct authority to use licensed images and logos.
* Images must be provided to us in PNG, PDF, PSD, SVG or AI format. Ideally image is vector-based; it must be black and white (not grayscale or color).


Technical Support


What are Paladim products made of?

It is European linden lumber that we use most. In North America, this tree species is known as basswood, while in Britain and Ireland they are commonly called lime trees (although they are not related to citrus lime at all).
Beautiful, workable and lasting, we have been using linden timber since 2012. And since 2017 we supply it locally from Bulgaria.

Learn more about it on our blog: Our building material, Linden wood


Can I use a Paladim lamp in my country?

Sure you can. We use electrical components that work for all power supply standards. No matter if it's 110V/60Hz or 220V-230V/50Hz, your lamp will operate fine. You should only make sure that you are using the correct lightbulb (we'll include info about that together with your lamp so you don't have to sweat about it).

We will also include proper type plug or adapter according to your destination country.


What is the IP rating of Paladim lamps?

The IP rating (Ingress Protection Marking) of Paladim lamps is IP20. This means the product is touchproof and resistant to dust or objects that are over 12mm in size. It should be installed indoors only.


Why Paladim?

Our brand is rising to the top rapidly, because of our unique design and magnificent style. This is not only business for us, it's making art and enriching people’s lives. We strive to bring utility and character to everyday items you use in your home or office. This way making your space more comfortable no matter if you are there to do some work or have a good relaxation.

We are not only selling wooden lamps and clocks, but stylishly crafted pieces which rank very highly in people’s eyes.

We promise to exceed your expectations and amaze you with something truly magnificent. We invite you to take a chance worth taking.